Lean Office & Service Course
Lean Office & Service Training in South Africa
Take Lean Beyond
the Shop Floor to Improve Profitability
Administrative functions account for sixty to eighty percent of the
cost of meeting customer demand. Streamlining and eliminating waste
from your office and administrative processes using Lean concepts,
tools, and methods will help you achieve significant bottom-line
savings. This five-day certificate program presents a structured way
to understand how a firm delivers value in its services, how to
prioritize operational improvement opportunities, and how to link
them to strategic priorities.
Note that this course does not run
without the minimum required delegates which is 7.
Key Learning Outcomes
Identify what you need to do better in your services to support your
strategy
Understand how to improve efficiency of your office/service
processes
Create an action plan for your Lean improvement initiative
Translate your Lean efforts into financial terms
Learn easy hands-on tools that anyone can implement in an
office/back-office/service setting
Experienced Faculty
Instructors from the U-M Ross School of Business and industry team
up to deliver this experiential course focused on Lean office and
business process improvement. Our instructors have years of industry
experience coaching and training Lean implementations.
Hands-On Practice and Real World Examples
Hands-on simulations supplement lectures, exercises, and case
studies to make this training meaningful and enlightening. We
prepare you to take these tools and techniques back to your facility
so you can begin implementing and transforming your traditional
operations to Lean.
Six Sigma South Africa is a subsidiary of 2KO International in Cape
Town, conducting instructor led Six Sigma training and certification
for blue chip companies in and around Africa. course advisors can supply details about our current and upcoming specials, our publicly scheduled Six Sigma or Lean Six Sigma classes or about our in-house and bespoke training. Our consultants can be contacted by email or on phone number +27(0)21 426 5300.